RJL Software - Support - FAQ

FAQ for Log Info v2.11

Click on the question to get the answer. The most popular questions today are listed at the top of the list.

1.	How can I tell if my hardware is 64-bit compatible?
2.	Are there any command line options for Log Info?
3.	Can I output the data from Log Info per user or machine?
4.	How can I configure Log Info to log data to the same directory as loginfo.exe?
5.	I registered Log Info, but I am still getting the UNREGISTERED popup window. Why?
6.	How do you set the output to use an environment variable?
7.	Can Log Info detect if a computer is running virtually?
8.	How can I import the data into Access?
9.	How can I import the data into Excel?
10.	The processor information reports as UNKNOWN, why?
11.	How can I import the data into SQL Server 2000?
12.	Uninstall Software is not showing anything within the file, why?
13.	Windows NT/2000/2003/2008 Login Script Tips
14.	When is the next release of Log Info coming out?
15.	When I login I am getting "MPREXE Not Responding" (Windows 95, 98, ME)
16.	Are there any Error Codes or ERROR_LEVEL returns from Log Info?
17.	I am trying to order your software and keep getting declined.
18.	How do I remove the Windows XP SP2 Open File Security Warning box when running .exe files?
19.	How do I upgrade to the latest version of Log Info?
20.	What is your refund policy?
21.	How can I prevent the system from logging data twice?
22.	Is your online ordering Secure?
23.	I purchased a registered copy of Log Info and how can I download the software again?
24.	How can I make my Login Script run synchronously?
25.	How do I register Log Info?
26.	The machine hangs or freezes when trying to run Log Info, why?
27.	Under the Citrix Seamless environment we get an obscure Explorer desktop error, why?

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